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In populous countries like India, the service sector plays a crucial role, with managing customer expectations presenting a significant challenge. The lack of systems for ensuring high-quality service experience leads to issues of traceability and accountability, particularly in integrated services involving multiple individuals. Penzigo addresses this challenge with its product, ezServ-R, focusing on the restaurant service use case. Positioned as the flagship product in the ezServ-X suite, ezServ-R is part of Penzigo's commitment to developing innovative products in the service sector.
In populous countries like India, the service sector plays a crucial role, with managing customer expectations presenting a significant challenge. The lack of systems for ensuring high-quality service experience leads to issues of traceability and accountability, particularly in integrated services involving multiple individuals. Penzigo addresses this challenge with its product, ezServ-R, focusing on the restaurant service use case. Positioned as the flagship product in the ezServ-X suite, ezServ-R is part of Penzigo's commitment to developing innovative products in the service sector.
ezServ-R features
ezServ-R features
Mobile front-end deployed on the AIrena platform, for supporting real-time propagation of data and updates.
Support for a group of restaurants with multiple sections, counters, and specialized staff.
Easy configuration with support for camera-based picture capture, and sophisticated widgets to achieve a complete paperless solution.
Real-time insights with time-tracking on each order, billing supports, and integrated data analytics.
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